Return & Exchange Policy

Returns

If you are not completely satisfied with your purchase, you have 2 days from the date of delivery to request a return. To be eligible for a return, the item must be in the same condition as when you received it, unworn, unused, with tags, and in its original packaging. COD products are non-returnable 

Exchanges

If you would like to exchange your item for a different size or color, please contact our customer support team within 2 days of receiving your order. We will be happy to assist you with the exchange process. COD products are non-exchangeble

Damages and Issues

We take great care in ensuring that your order arrives in perfect condition. However, if you receive a defective or damaged item, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and make it right.

Exceptions

Please note that certain items, such as undergarments and accessories, are not eligible for return due to hygiene reasons. Additionally, sale items and gift cards cannot be returned or exchanged.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at verostyle8@gmail.com for further assistance.